Refund policy

At Yard Equipment, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return in accordance with the terms below.

1. Return Eligibility

We accept returns within 30 days of delivery.

To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Be returned in its original packaging, including accessories, tags, manuals, and other included materials.
  • Not show signs of damage, alteration, or excessive use.
  • Be accompanied by your order number or proof of purchase.

Certain products may be subject to additional return restrictions due to their nature. Any such restrictions will be communicated on the applicable product page.

2. Non-Returnable Items

The following items may not be eligible for return:

  • Used or damaged products caused by customer misuse.
  • Items missing original packaging or included accessories.
  • Clearance or final-sale items, where specifically identified as non-returnable.
  • Gift cards or other items that cannot legally or practically be returned.

3. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide:

  • Your order number.
  • A description of the issue.
  • Clear photographs of the item and packaging, when applicable.

After reviewing your request, we may offer a replacement, exchange, or refund depending on the circumstances.

4. How to Request a Return

To request a return, contact us using the information below:

Yard Equipment
415 Codoni Ave
Modesto, CA 95357
United States
Phone: +1 209-554-5817

Please include your order number and the reason for your return.

Do not send an item back before receiving return instructions from our customer service team.

5. Return Shipping

Unless the item is defective, damaged, incorrect, or otherwise covered by an error on our part, the customer is generally responsible for return shipping costs.

If the return is the result of an error by Yard Equipment or the product arrives defective or damaged, we may provide appropriate return-shipping assistance.

6. Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be issued to the original payment method.

Please allow additional processing time for your bank or payment provider to reflect the refund in your account.

7. Partial Refunds

In certain circumstances, only a partial refund may be issued, including when an item is returned with signs of use, damage, missing components, or packaging that prevents it from being resold.

8. Exchanges

If you need to exchange an item, please contact our customer service team before returning the product. Exchange availability may depend on product availability.

9. Late or Missing Refunds

If you have been notified that your refund has been processed but have not received it, first check your bank or payment account.

If the refund is still missing after the applicable processing period, contact us at +1 209-554-5817 so we can assist you.

10. Order Cancellations

If you need to cancel an order, contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped. Once an order has shipped, it may no longer be possible to cancel it and the standard return process may apply.

11. Contact Us

If you have questions about our Return and Refund Policy, please contact:

Yard Equipment
415 Codoni Ave
Modesto, CA 95357
United States
Phone: +1 209-554-5817

Website: yardequipment.shop

We reserve the right to update this Return and Refund Policy when necessary. Any changes will be posted on this page with the updated date.